Patient Services

Northwest Hills Surgical Hospital was developed by hospital and clinical personnel to offer safe, high-quality surgical care.

Admitting

You will receive a pre-admission packet from your physician when your procedure is scheduled. The packet contains forms that can be completed before you arrive for surgery. Additional information  is provided to make your stay at Northwest Hills Surgical Hospital as enjoyable as possible.

Pre-admission testing is offered Monday through Friday and should be scheduled by your doctor if it is needed. During pre-admission appointment, you will be interviewed by a nurse who will check your health history, take your vital signs, and order lab work and EKG as indicated. One of our staff MD anesthesiologists may wish to visit with you at this time.

Pre-Op / Recovery

We will prepare you for your surgery in the pre-op area where you will be informed about what to expect before and after your procedure. Our goal is to minimize any anxiety you may have by discussing the details of your visit. After vital signs and health history are both taken and an overall assessment made, an intravenous (IV) line may be started, pre-op medications given, EKG completed, and labs ordered. You will then meet with the anesthesiologist. If indicated, a nerve block or regional anesthesia may be administered under conscious sedation.

Physician Anesthesiologist

Your Northwest Hills Surgical Hospital experience begins before you even arrive at our doors. A pre-admission testing Registered Nurse, working under the direction of one of our board certified physician anesthesiologists, will call you before your procedure to answer your questions and to learn about your medical condition and current medications. You will also be advised about which medications should be taken the morning of your surgery, when you should stop eating and drinking, and when you should arrive at the hospital. The physician anesthesiologist will be at your side from the time you enter the pre-op holding area until you are placed in the recovery unit, skillfully administering the anesthetic plan that has been formulated to best suit you and your surgeon’s needs.

For more information regarding anesthesiology, please visit the American Society of Anesthesiologists website: http://www.asahq.org/Home/For-the-Public-and-Media or http://www.lifelinetomodernmedicine.com/

Operating Room

The physicians on staff at Northwest Hills Surgical Hospital perform an array of surgeries and procedures on both an inpatient and outpatient basis. Our board certified MD anesthesiologists will care for you individually throughout your operation. You and your family will also benefit from a nurse-to-patient ratio that equals one nurse for every three patients.

The following types of surgeries and services are performed at Northwest Hills Surgical Hospital: Orthopedic, Gynecology, Ear, Nose & Throat, Plastic Surgery, Spine Surgery, Endoscopy & Colonoscopy, General Surgery, Full laboratory services

Recovery / Post Anesthesia Care Unit

The Post-Anesthesia Care Unit is comprised of two phases:

Phase I is a calm environment, where you will emerge from anesthesia. Here we begin to address pain control, prevent and/or treat nausea and deliver warming therapies. The Aldrete Scoring System is used to evaluate your readiness to move to Phase II recovery, where we discuss home care and pain management instructions.

Inpatient Unit

The goal of our inpatient unit is to foster a quick recovery by managing your pain, keeping you comfortable, and informing you about what to expect during your stay at the hospital and when you return home.

Our one-to-three nurse-to-patient ratio allows our nurses to give you a lot of close attention and provide careful management of your pain. We work hard to prevent you from having to wait to have your needs met.

We will also spend plenty of time with you and your family so that everyone is well informed about your new medications and your post-operative care. As necessary, we will help you make arrangements for special equipment or at-home services to ensure a safe and speedy recovery.

Pharmacy / Lab

Our pharmacy delivers the same personal and accessible care that you will experience throughout the hospital. Our small setting enables us to get to know you so we can better serve you and meet your medication needs.

Our pharmacists are available to discuss the medications you are prescribed for your procedure and those you normally take at home.

If you will be staying the night with us, we will sit down with you and your family to talk about your usual medication regimen. We will review your medications to check for potential drug interactions and will work with your doctor and healthcare team to make sure your regular medicines are continued throughout your stay. We will review all orders for medications and double-check them to make sure you receive the correct medication at the correct dose.

We are available day and night to offer guidance to the doctors and nurses on medication-related issues.

A full-service laboratory with on-site blood bank is staffed 24/7 by friendly, courteous professionals.